Research Interests

Applications: service operations, socially responsible operations, sharing economy, supply chain management.

Methodologies: optimization, game theory, queueing theory, applied probability, empirical methods.

Papers

Under Revision

1. Pricing and Information Provision in Service Platforms with Heterogeneous Customers. [SSRN Link]

  • with Lijian Lu, Li Xiao
  • Major Revision at Production and Operations Management after the first round of review

2. The Value of Adding On-demand Service with Price- and Waiting-Sensitive Customers.

  • with Lijian Lu, Li Xiao
  • Major Revision at IISE Transactions after the first round of review
  • Honorable Mention in ISCOM 2023 Best Conference Paper Competition

3. Service Deployment in the Gig Economy: Employees, Contractors, or Both? [SSRN Link] [arXiv Link]

  • with Lijian Lu, Li Xiao
  • Reject and Resubmit at Manufacturing & Service Operations Management

Working Papers / Work-in-Progress

4. Price Fairness Regulation in Service Systems.

  • with Lijian Lu, Li Xiao
  • To be submmitted (draft available)
  • Poster presentation at INFORMS MSOM 2025

5. Nudge or Sludge? Streamers’ Selling Tactics and Consumer Behavior: Theory and Evidence.

  • with Oliver Wei, Jiali Zhou, Weiyin Hong, Amit Mehra
  • Oral presentation at SCECR 2025

Talks

Pricing and Information Provision in Service Platforms with Heterogeneous Customers.

  • The 33rd Annual POMS-Conference at Orlando, U.S. 2023.05
  • INFORMS MSOM 2023 at Montreal, Canada 2023.06
  • The 15th International Annual Conference of the Chinese Scholars Association for Management Science and Engineering (CSAMSE 2023) at Shenzhen, China 2023.07

The Value of Adding On-demand Service with Price- and Waiting-Sensitive Customers.

  • The 4th National Conference on Supply Chain and Operations Management (ISCOM 2023) at Shanghai, China 2023.12
  • The 14th POMS-HK International Conference at Hong Kong, China 2024.01

Price Fairness Regulation in Service Systems.

  • The 16th International Annual Conference of the Chinese Scholars Association for Management Science and Engineering (CSAMSE 2024) at Xiamen, China 2024.07
  • The 15th POMS-HK International Conference at Hong Kong, China 2025.01
  • INFORMS MSOM 2025 at London,UK 2025.06